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Service innovation and Design: Books

Printed books in Laurea Library

Search Laurea Library's printed books in Laurea Finna.

Service Design book recommendations

Service design : from insight to implementation.
Value proposition design : how to create products and services customers want.
Design for Services.
Strategic Design Thinking.
This is Service Design Thinking.
Service design for business : a practical guide to optimizing the customer experience
Change by Design.
Creating desired futures : how design thinking innovates business.


Laurea Library offers access to over 200 000 electronic books. If a text book is available in electronic format, it is linked to Laurea Finna. In addition there is a great amount e-books available via Ebook Central search interface.

Collections of other Finnish libraries

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