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Hospitality & Service Design: Books & e-books

How to search for electronic and printed books?

Laurea Library's print books can best be found through Laurea Finna. Search results will also include other 3AMK libraries' (Haaga-Helia, Metropolia) print books.

You can also search all 3AMK libraries' print books through national Finna.fi service. Finna.fi finds print books of almost all Finnish libraries and lots of other materials.

Library licensed e-books

Most Laurea Library licensed international e-books can be found through Laurea Finna when searched by the name of the book. However, if you are searching for e-books on certain topic, it's better to conduct the search in the e-book databases and especially in Ebook Central.

International e-book databases  

Dictionaries

Instructions

Printed books in Laurea Library

Search Laurea Library's printed books in Laurea Finna.

Service Design book recommendations

Service Design book recommendations

Service design : from insight to implementation.
Value proposition design : how to create products and services customers want.
Design for Services.
Palvelumuotoilu.
Strategic Design Thinking.
This is Service Design Thinking.
Service design for business : a practical guide to optimizing the customer experience
Change by Design.
Creating desired futures : how design thinking innovates business.

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