Hospitality & Service Design: Service Design article recommendations

A journal published by Service Design Network. Downloadable articles available for Laurea students & staff

A peer-reviewed journal on services, available via Finna.

Open Access journal covering different fields of design.

Journal of Service Management focuses on service management research publishing papers showing a unique and significant contribution to service literature while providing a resource for those working across the full spectrum of service management field irrespective of discipline.

Journal of Service Theory and Practice aims to publish research in the field of service management that makes a theoretical contribution to the service research literature, as well as positively impacting on industry practices by offering specific recommendations and action plans.