Service innovation and Design: Research organizations

A journal published by Service Design Network. Downloadable articles available for Laurea students & staff

A peer-reviewed journal on services, available via Finna.

Open Access journal covering different fields of design.

Archive from the past conferences includes a large number of academic contributions on different aspects of service design.

The Service Design Network (SDN) is the platform to connect you with like-minded passionate service designers from companies, agencies and universities, and with curious innovators who embrace and apply this approach for the better of their organisations and for people.

Result of the research activity done by Roberta Tassi during her graduation thesis, further developed within the framework of the cooperation between DensityDesign research group at INDACO Department - Politecnico di Milano and DARC - the Research & Consulting Center of Domus Academy. Very useful for finding good articles on methods.