Liiketalous: Service Design

Service Design book recommendations

Service design : from insight to implementation.
Value proposition design : how to create products and services customers want.
Design for Services.
Strategic Design Thinking.
This is Service Design Thinking.
Service design for business : a practical guide to optimizing the customer experience
Change by Design.
Creating desired futures : how design thinking innovates business.

Laurean fasilitointityökalut

Uusia kirjoja

Research organizations and portals

Co-creation, Value co-creation

Journals and magazines

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